After you make an enquiry with Equity Life UK and assuming we can help, we will arrange a convenient time to carry out an initial consultation. This involves discussing your current circumstances and future plans in more detail so that we can fully understand your needs.
Initial consultations are free of charge with no obligation and are available to you wherever you live in the UK.
After your initial consultation, your personal Mortgage Adviser will research the market on your behalf and use competitive products to create a solution tailored to your needs.
Your adviser will then explain each solution recommended so that you fully understand the costs, fees, features, benefits, risks, restrictions and how each product meets your needs.
If you are happy to proceed, the processing team will complete any applications on your behalf, liaise with product providers (as well as other professionals such as Estate Agents, Solicitors and Accountants) and keep you regularly updated until your solution is delivered.
The process doesn’t stop there. Through our commitment to Treating Customers Fairly, our Review & Renew Policy will ensure that we regularly review your arrangements at appropriate times so that they remain competitive and suitable to your needs.
Please contact us with an enquiry that you may have. All initial consultations are free of charge with no olibgation and we are always happy to help.